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Looking for the best Twilio alternatives? This article brings to you a list of carefully hand-picked 10 communication API platforms that can replace Twilio’s features from your apps.
We’ll focus on the criteria like pricing and features to help you take your in-app conversations a step further. Without any further ado, let’s dive right into the details:
Table of Contents
Twilio Alternatives: The Top 10 API Providers in 2023
Here is a list of the best Twilio alternatives:
The table below lists the best alternatives to Twilio, outlines their top features, and includes their fundamental pricing and plans.
| Provider | Best For | Pricing |
|---|---|---|
| Vonage | Small and Mid-Sized Businesses that depend on in-depth know-how and customer data in order to optimize user experiences. | Mobile: $19.99 / month per line + taxes & fees Premium: $29.99 / month per line + taxes & fees Advanced: $39.99 / month per line + taxes & fees |
| Sinch | Organizations that require Rich communication services, social media messaging, and the ones that run SMS campaigns. | Not Available. Need To Contact Their Sales Team for Pricing Info |
| Plivo | Businesses that need SIP trunking. Startups and Small-scale businesses involving discounts on committed use. | Distinct Pay-As-You-Go-Pricing / Feature Volume Discounts For Committed Use |
| Bandwidth | Businesses that involve networking and wireless IoT connection | Communication APIs Emergency Access Enterprise Cloud |
| Telnyx | Telecommunications, IT, NPOs, mining, and other industries use Telnyx as their communication API provider | Elastic SIP Trunking: Starting at $0.0035/min Voice API: Starting at $0.002/min SMS API: Starting at $0.004 Fax: Starting at $0.0070/page. Wireless: Starting at $0.01/MB. Verify API: Starting at $0.03/Verification Identity Services & Data: Starting at $0.0015/LRN lookup Networking: Starting at $100/month (AWS 50Mbps) |
| MessageBird | Social media apps where users interact with each other directly via instant messaging. For example, Whatsapp, Instagram, Twitter, Facebook, etc. | Distinct Pricing for Applications, Messaging & SMS & Voice Support Plans Coach+: $500/month Business: $2,500/month First Class: $5,000/month Private: Custom Pricing |
| Vidyo | Companies that involve video conferencing, telepresence solutions and remote communication solutions use Vidyo platform. | Free: $0/month Pro: $19.99/month |
| Cometchat | Marketplace, Education, Social Media, Gaming, E-commerce and Customer service are the industries covered by Cometchat. | Startup: $149/ month Growth: $399/ month Scale: $749 / month Enterprise: Custom Pricing |
| Quickblox | SMBs that need to create custom mobile apps, Education, Retail, Media, E-commerce, and Non-profit organizations are industries that use Quickblox for building communication. | Basic: Free Starter: $99 /month Growth: $249 /month HIPAA Cloud: $399/ month Enterprise: From $599 |
| Infobip | Fintech, Ecommerce, Banking, Transport & Logistics and Online marketplaces are areas where Infobip is used for building communication. | SaaS Plans Start, Grow, Scale |
1. Vonage
Vonage is a popular Twilio alternative that serves as both B2B (Business to Business) and B2C (Business to Communication) platform to enable omnichannel communications to businesses and direct consumers. This communication platform (CPaaS) service consists of over 1600 carriers around the world with a reliable network.
Key Features
- Vonage Meetings
- Call Conference
- Call Forwarding & Flip
- Contact history and logs
- Click-to-dial
- Do Not Disturb
- Call Screening
2. Sinch
Sinch APIs are built to be developer-friendly and fairly easy-to-use, making it one of the most convenient Twilio alternatives. You can easily migrate to Sinch’s features without missing out on any essential features from Twilio. Also, the use of REST APIs allows you to integrate full libraries of communication features with enhanced functionalities, into any Android and iOS apps easily.
Key Features
- Chat & Messaging
- Live Chat
- Multi-Channel Communication
- Voice Recognition
- Third-Party Integrations
- Alerts & Notifications
- Content & Communication Management
3. Plivo
Plivo is one of the most popular Twilio alternatives that enable businesses to add SMS and voice capabilities to their apps. With their flexible APIs, you can easily create custom communication solutions by adding third-party integrations.
Key Features
- Bulk Messaging
- Notifications For Voice Broadcasting
- Extensive Device Support
- Dynamic Caller ID
- Intelligent Call Control
- Unicode Characters
- Message Queueing
4. Bandwidth
Bandwidth is a communication API provider that gives developers the tools they need to build communication capabilities like voice and messaging into their apps and systems. Additionally, the provider also lets you increase engagement with third-party integrations like CRMs and helpdesks.
Key Features
- Instant Messaging/ Internal Messaging
- Call Routing
- Online Account Management
- SIP Trunking
- Hosted PBX
- Conferencing
- Dashboard
5. Telnyx
Telnyx can be a good option to consider if you are planning to migrate from Twilio, and would like to opt for a cloud-based communication platform with SMS, voice and data services. With Telnyx APIs, you’ll be able to flexibly add communication capabilities, and scale with ease whenever needed.
Key Features
- Access Controls/ Permissions
- Call recording
- Call routing
- SIP Trunking
- Reporting & Statistics
- Unified Communications
- Self-service portal
6. MessageBird
MessageBird is a cloud-based communication solution that offers SMS, voice calling and instant messaging features to web and mobile apps. The provider has designed its APIs to help businesses reach their customers globally via multiple modes of communication and across a variety of devices and platforms.
Key Features
- Online Booking
- Recurring Appointments
- Call/Chat Rescheduling
- Alerts, Notifications & Reminders
- Activity Tracking
- Automated Responses
7. Vidyo
Vidyo is a great option for businesses that are rooting for best video conferencing solutions. It helps developers bring in collaboration capabilities for real-time communication, with high-definition video and audio without compromising on the security.
Key Features
- Video Streaming
- Screen Sharing
- On-demand Webcasting
- Two-way Audio & Video
- Record & Playback
- Presentation Tools
- Video Conferencing
8. Cometchat
Cometchat is one of the leading communication API providers for businesses and organizations and well-known Twilio alternatives. It offers real-time conversational features like text messaging, voice and video calls along with unique engagement capabilities. With respect to ease-of-use, Cometchat is considered as one of the most flexible and reliable SDKs in the market.
Key Features
- Instant Chat & Messaging
- Call Recording
- Audio/ Video Conferencing
- Fax Management
- File & Media Sharing
9. QuickBlox
QuickBlox makes it easy for developers to add chat, video and voice calling, push notifications, and data storage, with its plug and play SDKs. Their SDKs are compatible with a variety of platforms like iOS, Android and Web. In addition to this, Quickblox lets you add custom protocols like XMPP, RTMFP and WebRTC to enable real-time communication features seamlessly.
Key Features
- Push Notifications
- Group Chat
- Public Chat
- Online Presence Indicators
- Read receipts
- Screen-sharing
- File Storage
- Data Schema
10. Infobip
Infobip is an omnichannel communication platform that lets you add customizable messaging, voice, email and SMS solutions to your business apps. This provider simplifies your migration from Twilio and provides capabilities that can elevate your user engagement, retention and satisfaction.
Key Features
- 2-way messaging
- Activity Dashboard
- Audio/ Video Conferencing
- Call Recording
- Call Routing
- Connectivity Management
- IVR/ Voice Recognition
- Real-time Notifications
- Analytics/ reporting
CONTUS MirrorFly Vs Twilio: Which Provider Is Best For You?
Both CONTUS MirrorFly and Twilio are powerful communication API providers that allow developers to integrate chat, voice and video into any mobile and web app. In order to figure out the best one that fits your needs, you may need to consider a few features and capabilities.
Let’s take a look at each one of them one-by-one:
Features:
CONTUS MirrorFly offers video, voice, and chat capabilities at ultra-low latencies, simultaneously striking a balance with the quality of communication. Plus, you’ll also be able to avail features like file sharing, stickers and emojis, call muting, notifications, online presence indicators and more.
Whereas, Twilio offers similar communication capabilities along with features like a contact center, phone number management and task routing.
Ease of Use: You’ll be able to find user-friendly developer documentations in both CONTUS MirrorFly and Twilio, to make it easy for you to understand the complete integration workflow. Still, the level of ease depends of your familiarity with specific tech stack & language you’ll need to use for the integration process
Pricing: CONTUS MirrorFly offers both ‘Pay-as-you’ and ‘One-Time License Cost’ pricing models to make it flexible for developers, based on their business model. The SaaS model offers curated monthly & yearly packages, while the SaaP model offers 100% customization of features and capabilities.
On the other hand, Twilio provides only a ‘Pay-as-you’ model with 4 different pricing plans. I’ll recommend you to compare your requirements with the pricing plans of both the providers to make a sensible spend plan.
Support: Both CONTUS MirrorFly and Twilio provide diverse levels of support to help you fix roadblocks and issues. Their services include documentation, 24X7 support, email/chat help. Above this, MirrorFly lets you hire a dedicated team of developers for full integration support.
Ultimately, the best provider for you will depend on your specific requirements and preferences. I suggest taking the time to carefully look into both CONTUS MirrorFly and Twilio and evaluate their pricing, how easy they SDKs are to use, and the support they offer. This way, you can figure out which provider is the best choice for your project.
Conclusion
All things considered, all the Twilio alternatives mentioned in this article helps you build a wide range of communication features into your app. The platforms differ from each other in terms of cost, features, scalability, security and reliability. However, it is important to carefully evaluate each of them and choose the right one that aligns with your needs.
Need to know more about a specific provider? Comment below and we will get their details for you!
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