1 February, 2023
twilio alternatives and competitors

Top 10 Twilio Alternatives and Competitors in 2023

Looking for the best Twilio alternatives? This article brings to you a list of carefully hand-picked 10 communication API platforms that can replace Twilio’s features from your apps.

We’ll focus on the criteria like pricing and features to help you take your in-app conversations a step further. Without any further ado, let’s dive right into the details:

Twilio Alternatives: The Top 10 API Providers in 2023

Here is a list of the best Twilio alternatives:

The table below lists the best alternatives to Twilio, outlines their top features, and includes their fundamental pricing and plans.

ProviderBest ForPricing
Vonage
Small and Mid-Sized Businesses that depend on in-depth know-how and customer data in order to optimize user experiences.Mobile: $19.99 / month per line + taxes & fees
Premium: $29.99 / month per line + taxes & fees
Advanced: $39.99 / month per line + taxes & fees
SinchOrganizations that require Rich communication services, social media messaging, and the ones that run SMS campaigns.Not Available. Need To Contact Their Sales Team for Pricing Info
PlivoBusinesses that need SIP trunking.
Startups and Small-scale businesses involving discounts on committed use.
Distinct Pay-As-You-Go-Pricing / Feature
Volume Discounts For Committed Use
BandwidthBusinesses that involve networking and wireless IoT connection
Communication APIs
Emergency Access
Enterprise Cloud
TelnyxTelecommunications, IT, NPOs, mining, and other industries use Telnyx as their communication API providerElastic SIP Trunking: Starting at $0.0035/min
Voice API: Starting at $0.002/min
SMS API: Starting at $0.004
Fax: Starting at $0.0070/page.
Wireless: Starting at $0.01/MB.
Verify API: Starting at $0.03/Verification
Identity Services & Data: Starting at $0.0015/LRN lookup
Networking: Starting at $100/month (AWS 50Mbps)
MessageBirdSocial media apps where users interact with each other directly via instant messaging. For example, Whatsapp, Instagram, Twitter, Facebook, etc.Distinct Pricing for Applications, Messaging & SMS & Voice
Support Plans
Coach+: $500/month
Business: $2,500/month
First Class: $5,000/month
Private: Custom Pricing
VidyoCompanies that involve video conferencing, telepresence solutions
and remote communication solutions use Vidyo platform.
Free: $0/month
Pro: $19.99/month
CometchatMarketplace, Education, Social Media, Gaming, E-commerce and Customer service are the industries covered by Cometchat.Startup: $149/ month
Growth: $399/ month
Scale: $749 / month
Enterprise: Custom Pricing
QuickbloxSMBs that need to create custom mobile apps, Education, Retail, Media, E-commerce, and Non-profit organizations are industries that use Quickblox for building communication.Basic: Free
Starter: $99 /month
Growth: $249 /month
HIPAA Cloud: $399/ month
Enterprise: From $599
InfobipFintech, Ecommerce, Banking, Transport & Logistics and Online marketplaces are areas where Infobip is used for building communication. SaaS Plans
Start, Grow, Scale

1. Vonage

alternative to twilio

Vonage is a popular Twilio alternative that serves as both B2B (Business to Business) and B2C (Business to Communication) platform to enable omnichannel communications to businesses and direct consumers. This communication platform (CPaaS) service consists of over 1600 carriers around the world with a reliable network. 

Key Features

  • Vonage Meetings
  • Call Conference
  • Call Forwarding & Flip
  • Contact history and logs
  • Click-to-dial
  • Do Not Disturb
  • Call Screening

2. Sinch

twilio alternatives

Sinch APIs are built to be developer-friendly and fairly easy-to-use, making it one of the most convenient Twilio alternatives. You can easily migrate to Sinch’s features without missing out on any essential features from Twilio.  Also, the use of REST APIs allows you to integrate full libraries of communication features with enhanced functionalities, into any Android and iOS apps easily. 

Key Features

  • Chat & Messaging
  • Live Chat
  • Multi-Channel Communication
  • Voice Recognition
  • Third-Party Integrations
  • Alerts & Notifications
  • Content & Communication Management

3. Plivo

twilio competitors

Plivo is one of the most popular Twilio alternatives that enable businesses to add SMS and voice capabilities to their apps. With their flexible APIs, you can easily create custom communication solutions by adding third-party integrations.

Key Features

  • Bulk Messaging
  • Notifications For Voice Broadcasting 
  • Extensive Device Support
  • Dynamic Caller ID
  • Intelligent Call Control
  • Unicode Characters
  • Message Queueing

4. Bandwidth

similar to twilio

Bandwidth is a communication API provider that gives developers the tools they need to build communication capabilities like voice and messaging into their apps and systems. Additionally, the provider also lets you increase engagement with third-party integrations like CRMs and helpdesks. 

Key Features

  • Instant Messaging/ Internal Messaging
  • Call Routing
  • Online Account Management
  • SIP Trunking
  • Hosted PBX
  • Conferencing
  • Dashboard

5. Telnyx

best alternative for twilio

Telnyx can be a good option to consider if you are planning to migrate from Twilio, and would like to opt for a cloud-based communication platform with SMS, voice and data services. With Telnyx APIs, you’ll be able to flexibly add communication capabilities, and scale with ease whenever needed.

Key Features

  • Access Controls/ Permissions
  • Call recording
  • Call routing
  • SIP Trunking
  • Reporting & Statistics
  • Unified Communications
  • Self-service portal

6. MessageBird

competitor to twilio

MessageBird is a cloud-based communication solution  that offers SMS, voice calling and instant messaging features to web and mobile apps. The provider has designed its APIs to help businesses reach their customers globally via multiple modes of communication and across a variety of devices and platforms.

Key Features

  • Online Booking
  • Recurring Appointments
  • Call/Chat Rescheduling
  • Alerts, Notifications & Reminders
  • Activity Tracking
  • Automated Responses

7. Vidyo

best competitor to twilio

Vidyo is a great option for businesses that are rooting for best video conferencing solutions. It helps developers bring in collaboration capabilities for real-time communication, with high-definition video and audio without compromising on the security. 

Key Features

  • Video Streaming
  • Screen Sharing
  • On-demand Webcasting
  • Two-way Audio & Video
  • Record & Playback
  • Presentation Tools
  • Video Conferencing

8. Cometchat

free twilio alternative

Cometchat is one of the leading communication API providers for businesses and organizations and well-known Twilio alternatives. It offers real-time conversational features like text messaging, voice and video calls along with unique engagement capabilities. With respect to ease-of-use, Cometchat is considered as one of the most flexible and reliable SDKs in the market. 

Key Features

  • Instant Chat & Messaging
  • Call Recording
  • Audio/ Video Conferencing 
  • Fax Management
  • File & Media Sharing

9. QuickBlox

best alternative to twilio api

QuickBlox makes it easy for developers to add chat, video and voice calling, push notifications, and data storage, with its plug and play SDKs. Their SDKs are compatible with a variety of platforms like iOS, Android and Web. In addition to this, Quickblox lets you add custom protocols like XMPP, RTMFP and WebRTC to enable real-time communication features seamlessly. 

Key Features

  • Push Notifications
  • Group Chat
  • Public Chat
  • Online Presence Indicators
  • Read receipts
  • Screen-sharing
  • File Storage
  • Data Schema

10. Infobip

top twilio alternative

Infobip is an omnichannel communication platform that lets you add customizable messaging, voice, email and SMS solutions to your business apps. This provider simplifies your migration from Twilio and provides capabilities that can elevate your user engagement, retention and satisfaction. 

Key Features

  • 2-way messaging
  • Activity Dashboard
  • Audio/ Video Conferencing
  • Call Recording
  • Call Routing
  • Connectivity Management
  • IVR/ Voice Recognition
  • Real-time Notifications
  • Analytics/ reporting

CONTUS MirrorFly Vs Twilio: Which Provider Is Best For You?

Both CONTUS MirrorFly and Twilio are powerful communication API providers that allow developers to integrate chat, voice and video into any mobile and web app. In order to figure out the best one that fits your needs, you may need to consider a few features and capabilities. 

Let’s take a look at each one of them one-by-one:

Features:

CONTUS MirrorFly offers video, voice, and chat capabilities at ultra-low latencies, simultaneously striking a balance with the quality of communication. Plus, you’ll also be able to avail features like file sharing, stickers and emojis, call muting, notifications, online presence indicators and more. 

Whereas, Twilio offers similar communication capabilities along with features like a contact center, phone number management and task routing.

Ease of Use: You’ll be able to find user-friendly developer documentations in both CONTUS MirrorFly and Twilio, to make it easy for you to understand the complete integration workflow. Still, the level of ease depends of your familiarity with specific tech stack & language you’ll need to use for the integration process

Pricing: CONTUS MirrorFly offers both ‘Pay-as-you’ and ‘One-Time License Cost’ pricing models to make it flexible for developers, based on their business model. The SaaS model offers curated monthly & yearly packages, while the SaaP model offers 100% customization of features and capabilities.

On the other hand, Twilio provides only a ‘Pay-as-you’ model with 4 different pricing plans. I’ll recommend you to compare your requirements with the pricing plans of both the providers to make a sensible spend plan.

Support: Both CONTUS MirrorFly and Twilio provide diverse levels of support to help you fix roadblocks and issues. Their services include documentation, 24X7 support, email/chat help. Above this, MirrorFly lets you hire a dedicated team of developers for full integration support. 

Ultimately, the best provider for you will depend on your specific requirements and preferences. I suggest taking the time to carefully look into both CONTUS MirrorFly and Twilio and evaluate their pricing, how easy they SDKs are to use, and the support they offer. This way, you can figure out which provider is the best choice for your project. 

Conclusion

All things considered, all the Twilio alternatives mentioned in this article helps you build a wide range of communication features into your app. The platforms differ from each other in terms of cost, features, scalability, security and reliability. However, it is important to carefully evaluate each of them and choose the right one that aligns with your needs. 

Need to know more about a specific provider? Comment below and we will get their details for you! 

Krishi Shivasangaran is a digital nomad and a veteran of Digital Marketing strategies. She is passionate about learning the newest trends in video APIs. And, when she's off-role, she loves to sketch and make people realize the true color of nature.

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