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Doctor-patient Communication: How We Make Healthcare Chat App Easy & Secure

“A reliable communication can reduce medical errors by 50% in a whole and has the potential to save $53 billions for the medical industry annually”

Although the illness is certainly bad, you see a dim waiting hall, a very long queue, desperately waiting to enter the doctor’s room and ill-lit of some patient’s face, these are the pictures one could imagine when he/she has to pay the presence to a hospital before a couple of years ago or slightly a decade ago..

“Oh! God, however, now the entire picture of visiting a hospital has totally transformed”

Thanks to the tech-geeks and technology upgrades of WebRTC, VoIP and so on.

Yes, healthcare chat apps are evolving the entire communication of the healthcare industry. Though Mirrorfly made it’s prominent foot-marks in the global messaging market, it still demanded a stage to put on a show. Now Mirrorfly rolled out its ideal messaging app for the healthcare industry embedded with sublime features.

It is found that better & reliable communication drives a better patient outcome. Obviously, the healthcare industry demands real-time communication like telemedicine and chat apps for bringing Doctor-patient On Demand. With Mirrorfly In-app messaging, patients can connect broadly with a board-certified healthcare expert or professional at any day, anytime and from anywhere with an internet connection.

Let us take a look at some of the exceptional benefits that the healthcare industry can possess.
Traditional Consultation vs Modern Consultation healthcare chat app comparison

The Fruitful Benefits That Healthcare App Receive with In-app Chat

Accessible to Remote Areas

With the real-time conversation, doctors or healthcare professionals can reach rural-living patients, thus minimizes the travel-time & cost. The on-demand apps helps to book appointments with doctors, get a notification with doctors regarding health care tips.

Provides Better Care at Own Residence

Ensuring the patience’ care even at home is what the technology, namely tele-health embedded with voice calling feature provides. A live video chat with a doctor at their own home sorts out any type of health-issues on the go.

Reduction in Patient’s Cost

With video conferencing, healthcare professionals can create conference video calls with a vast number of patients for giving treatments & solutions to their health problems. This drastically improves patient’s care efficiency & helps the patient’s who can’t afford the expenses of visiting the hospital on a regular basis.

Personalized Monitoring

Doctor-patient chat app gets the opportunity to review every patient’s health progression in a much more detailed and real-time with the help of video calling, file sharing of the patient’s prescription etc., This in result enhances the trust & fulfillment between a doctor-patient relationship.

Makes Diagnosis More Accurate

Since the reports, scans, prescription of patient’s entire data is shared through the in-app chat application, the success rate of diagnosis with accuracy is better and reduction of medical errors is high. All the records related to patient’s treatment is stored in one place which is accessible by both the doctors and patients at anytime and anywhere.

Enhance Overall Efficiency

Doctors, physicians, and healthcare organizations can improve the efficiency of the entire workflow starting from appointment, handling multiple patients at the same time, and reduction of paperwork. Switching every healthcare processes to an application reduces the time consumed in handling manual works, and helps physicians, doctors to spend more time on providing treatment to patients.

In-app chat for Healthcare apps

Some Effectual Use Cases That Mirrorfly Chat API Possesses for Healthcare

Build doctor patient chat app like practo

Build Doctor Patient chat solutionPatient-Doctor Conversation

Healthcare biggest problem is communication! This is basically a 1-to-1 chat between doctor and patient for a secure & private communication. A great way for patients gets in touch with doctors at any time, anywhere, even in emergencies. This holds an effective interface for the direct conversation to streamline drug management, post-hospitalization & effective care on the go.

Chat solution with medical report sharing in real time Exchange of Medical Reports

The age of paper-medical reports are almost in the extinction where due to its inconvenient benefits & chances of losing, damaging. A single attachment of files, images, i.e X-rays, patient prescriptions, treatment reports within the message provide much effective treatment to the patient.

communication API for internal doctor discussionInternal Medical Staffs Communication

A personalized group messaging interface is the most effective way to bring every established medical expert & patient’s in one place. This ensures in transmitting of quality treatment to patients at any cost. With a dedicated group forum, enabled with chat & features filled with great medical experts can create powerful treatments that cure undesirable diseases. It also streamlines the workflow within the healthcare organization in a real-time and holds transparency.

Real time chat app for nurse communicationPersonal Nurse 24×7

Integration with Chatbot is another way to enhance patient care to send timely reminders throughout the day on regular medical checkups, drug routines & diagnosis. The technology magnifies rehabilitation care and the likelihood of the patients to recover fully.

chat app for fitness appFitness Chat Application

Wearables stands a step higher in the crowd. Yes, most number of wearables exchange insightful fitness information within the application, but to make it more engaging, chat possibility is the ideal tool. This creates an outstanding experience to fitness buddies & sports chat app to engage and fun with a real-time chatting with anyone across the world.

List of Few Prime Features For An Top-notch Healthcare App

  • Doctor Discoverability
  • Book, Schedule and Cancel Appointments
  • Scheduling Appointments for Real-time Conversation
  • In-app Direct/Personalized Chat
  • Doctor, Staff & Physicians Internal Chat
  • Doctor-patient Video Call
  • Video Conferencing for Doctors
  • File Sharing (X-ray, MRI scans, prescriptions, etc.
  • Notification on reminders

The Last but Not Least – HIPAA Compliance

Mirrorfly provides in-app chat and messaging protected by the most advanced security & privacy rules of HIPAA (Health Insurance Portability and Accountability Act of 1996), a federal law of data security and privacy for safeguarding protected health information (PHI) & electronic health information of individuals.

With HIPAA Compliant, Mirrorfly empowers the privacy and security of patient’s data and care providers with secure in-app messaging across platforms.

How In-app Chat Empowers Other Healthcare Related Apps in the Market?

Healthy Lifestyle Apps

  • Get instant guide & counseling from several lifestyle doctors through the app.
  • Have real-time chat with the specialist to get treatment regarding lifestyle goals.
  • Have video interaction with physicians for practicing lifestyle medicines.
in-app messaging solution for Clinical & Diagnosis Apps app

Clinical & Diagnosis Apps

  • Get point-of-care through your app through the direct chat with doctors.
  • Instead of bringing patients to the lab, enable physicians to explain via video chat about treatment.
  • Real-time data transmission enables patients to diagnosis & monitor blood pressure and share reports with healthcare providers for instant solution.
Doctor Patient Intraction Real Time

Pharmacy Ordering Apps

  • Chat instantly with pharmacy agents on the drug details, delivery status, etc.
  • Real-time notification on the availability of medicines, drug offers, and medicine stocks.
In-App Chat solution in Pharmacy Apps

Wrapping Up

It’s a never downing sector where the communication has to be at its peak for a successful running up of healthcare organization. Indeed, a chat API for heathcare is a significant need to integrate communication functionalities for every healthcare to outcome a quality patient care. With chat integration that provides, chat, audio and video call possibility in real-time on any devices for enhancing patient communication experience to a next-level. This creates chances for patients to follow up questions related to health problems with doctors virtually. Not just patients alone, even health professionals can increase work efficiency and streamline the works to provide the best quality of patient care.

In-app chat for healthcare app

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46 Comments on "Doctor-patient Communication: How We Make Healthcare Chat App Easy & Secure"

Bill Lemmon
27 days 4 hours ago

We are urgently looking to integrate APIs for video and voice call along with chat features into our telemedicine platform.We would like to set up a call with any representative today itself so we can take this forward.

27 days 4 hours ago

Hello my name isnbtavis we are a company from LA that is interested in your healthcare system. I would like to know if you can send me more detailed information about the product, we are looking for it to have a waiting room for the patient and to allow payments within the application for patients who do not have our products. We currently have a website and a mobile APP for our clients. Is it possible to integrate them with your system through API rest? I would also like you to inform me about the implementation and fixed costs of the cloud service. Thank you so much.

28 days 11 hours ago

We have a Android app + Node js based web application. We are into health case and need to integrate video calling between doctor and patient. Can you please setup a call to help us figure out pricing and how to integreate your SDK.

28 days 12 hours ago

Looking for chat API which can integrate into iOS and Android native code base. Looking for 1) In app user to user chat 2) In app group chat 3) Chat from a user links to web based platfrom for our staff to respond to

PatientMD Healthcare
1 month 25 days ago

nice article on healthcare app with chat and security features.

Piyali Sengupta
2 months 9 hours ago

We are looking to integrate video chat to our EMR for doctors where we required one to one call with screen sharing and cloud call recording with cross-platform users could you share the pricing ASAP

2 months 17 days ago

Looking for a chat, voice and video platform for a pilot healthcare platform backed by insurance. Platform to be used by the doctor and patients for peer to peer communication

2 months 24 days ago

We want to create doctor on call video calling website. Where patient can make video call to the doctor after paying the visit. This is the basic concept. Let me know the minimum expected cost for this project.

2 months 24 days ago

Hello, I need a solution with the following features & functions: A single vendor/provider interface (A branded app & website for an Astrologer) Main features and functions: (same functionalities of tele-medicine solutions) – Video & voice calls – Booking calendar to display vendor’s availability – Ability to send customized/categorized push notifications (daily Horoscopes) – In app form to collect some “Static” customers’ details (i.e. Customer name, date of birth etc.) – Multilingual (English & Arabic) – Website & mobile app front end Pleased to hear if you could provide the above.

2 months 24 days ago

We have a client who is currently using a CometChat, white-label video cha app but they are experiencing significant performance and issues with chat groups. They are looking for an alternative solution.

Mark Victor
2 months 24 days ago

We are a medical company that working on Telehealth as a platform, therefore to connect our physician to their patient we are looking for a communication platform by ability of Voice, Video, Messaging and attaching of document features. Your website shows you are professional in this line, therefore kindly please let us know how we can work together and how much is your license cost? Looing forward to hearing from you soon

2 months 27 days ago

We would like to inregrate your voice calling features in our application.Require chat and video calls for a online doctor consultation application for both Android and iOS

3 months 5 days ago

Hi We have a web-based solution targeting medical practitioners. We are busy evaluating various platforms that will enable ud to embed video consultations into our software. We would like to get an understanding of how you business model works. Thanks lapso

3 months 18 days ago

i want to purchase audio and video chat api service for our doctor appointment app and we want to sell this app to multiple doctors. so i need price quotation for particular kind of solution. please email me with your price.

3 months 20 days ago

Hi! We are involved in an exciting startup for which we need a Development partner. There is an impressive and experienced team in place that spans US and UK. The business will facilitate communication in the healthcare space (mobile first, video, chat, audio, images). Subscription model. HIPAA- and GDRP-compliant). We need a comprehensive design and development service, and a partner that is interested in working with us in the long term, as we scale. From your website, I see a very good fit between our needs and your capabilities. I would like to discuss a brief with you,

3 months 20 days ago

We are looking to add video calling to our patient management application and are looking at white labled video calling API’s for integration. Please send pricing and other details.

3 months 29 days ago

we are a startup building an application to amange sport events, Im willing to chat reg the SDK documentation in a view to implement the video/chat group calls into our ******** application.

3 months 29 days ago

I want Tele-care and communication medicine center apps website + ios app + android app Doctors consultations Apps For Android and ios with website and admin+doctor control panel You can take information from this site Consultations by appointment with doctors and by video call or voice or chat all calls recorded One app for doctors One app for patients One app for doctors One app for patients Web Site Control Panel Doctor Control Panel Admin please can you give me cost.

4 months 2 days ago

Hi, We are looking at some options to create remote video call plateform for patiences and midwifes. Could you please send the necessary information? Best jefferay

4 months 2 days ago

Dear, With our company we create a link between patients and Health Care Providers. doclink already consists of an App allowing live monitoring of patients after knee and hip arthroplasty. To help with coronacrisis we are willing the open up for everyone on the one side of the platform and for General Practioners on the other side of the platform to monitor symptoms, … . Therefore, we want to integrate videocalling in our existing platform/app. What are the possibilities with Mirrorfly. If possible we want this feature asap available.
Can you give an eye on the price?
Best regards